Our Team
Audra Baldwin

Audra's educational background includes a Bachelor of Physical Education and previous certification as a Functional Capacity Evaluator. Audra's diverse work experience includes specific knowledge as a Rehabilitation Consultant, both within a private firm and in the insurance industry. As well, she gained clinical expertise and the ability to facilitate a client's successful return to work plan as an Exercise Therapist and Program Co-ordinator at several CBI Physiotherapy and Rehabilitation Centres in Canada.
Audra also brings hands on experience in the area of vocational planning. She has successfully assisted clients in recognizing their potential to return to work and has the expertise to provide clients with the tools to realize success. This broad range of assets enables her to develop appropriate rehabilitation activities to optimize the client's vocational rehabilitation potential.
Jennifer Henker

A Bachelor of Community Rehabilitation and Diploma in Business Administration complements Jennifer's employment experience. Jennifer obtained her experience as a Rehabilitation Consultant contracting services to an independent consulting firm. She is highly skilled in providing disability case management services that involve co-ordinating and implementing cost-effective rehabilitation plans with a variety of employers, labour unions, and insurance companies in Western Canada.
A strong marketing and sales background is evident in Jennifer's delivery of vocational activities including job search strategies and work placement. This balanced skill set also enables her to identify and address barriers to assist clients in their return to work. Jennifer is also a Certified General Aptitude Test Battery (GATB) Evaluator and is able to provide this service on request.
Kim Johnston

Kim possesses a Business Administration diploma and gained experience in the insurance industry while working with Prudential Insurance. A valued Vocational Consultant with Altius since 1999, Kim has considerably expanded her skills collaborating with her colleagues and their clients, honing her delivery of vocational planning strategies and job search services.
Independently managing an active caseload, Kim has a proven record of accurately assessing client transferable skills, work values and interests and providing return to work tools including résumé development, interviewing strategies, assisted job search and networking.
Kim is highly skilled in conducting labour market research and has established positive relationships with a variety of employers in Alberta. Kim's ability to network and her outstanding attention to detail allow her to identify suitable job shadows, work experiences and viable job opportunities for Altius' clients, ultimately assisting them in successfully returning to the workforce. Her strong customer service enables her to easily establish rapport and confidence in the individuals she assists.
Christine Bednarek

A Bachelor degree in Kinesiology and a Medical Exercise Specialty from the American Academy of Health, Fitness and Rehab Professionals comprise Christine's formal education. As a certified Strength and Conditioning specialist and a professional fitness consultant for the past 10 years, Christine is experienced both in the theory and practical applications of counseling and is skilled at meeting her clients specific needs using the transtheoretical model of the stages of change.
As a member of the American Academy of Health, Fitness and Rehab Professionals (AAHFRP), Christine has a broad knowledge of various medical conditions and the ability to provide clients with strategies to overcome barriers to their successful rehabilitation. Vocationally, Christine is able to utilize her exceptional counselling skills to assess, problem solve and implement goal oriented plans to professionally facilitate the process of change while empowering and guiding clients to return to work.
Shirley Labonte

A Bachelor of Science degree in Family Studies, a diploma in Business and completion of numerous courses in Vocational Rehabilitation and Human Resource Management all complement Shirley's 14 years of experience in vocational rehabilitation and disability management. Shirley possesses extensive experience working as an in-house Rehabilitation Counsellor, Rehabilitation Specialist and Health Management Consultant for some of the largest insurance providers in Canada. She is proud to have been entrusted with providing peer training for new rehabilitation professionals entering the insurance industry. In addition to her in-house experience, Shirley has worked as an independent Rehabilitation Consultant and provided professional services in vocational rehabilitation and disability management to various insurance companies as well as the Worker's Compensation Board in Alberta.
Shirley has a strong working knowledge of insurance policy coverage for both Short and Long Term Disability. Communication, both verbal and written, is Shirley's strength and has enabled her to work effectively with a diversified customer base. Shirley has experience providing customized rehabilitation services to Plan Sponsors, following their internal protocol and processes. She is highly skilled at assessing return to work potential and identifying potential barriers and is adept at developing and implementing practical, effective rehabilitation plans. Her strong collaborative skills and her proven ability to build rapport with all stakeholders contribute to her success in achieving positive outcomes.
Donna Cross

Donna completed a Bachelor of Arts from the University of Alberta. She holds a certificate in Conflict Management from Alberta Arbitration and Mediation Society and is currently completing a Masters Degree in Conflict Analysis and Management through Royal Roads University. Donna has an extensive disability case management background gained from work in the insurance industry. She is experienced in developing focused and cost effective disability case management tailored to the needs, values and philosophy of the companies she works with. With this combination of communication training and conflict resolution education and case management skills, she is able to explore creative solutions for achieving successful outcomes with vocational reintegration and rehabilitation planning.
Donna utilizes her problem solving and analytical skills to assess situations, to provide insightful and accurate reporting and to implement practical and professional goal orientated plans. Donna works to find the core values, barriers and interests of the people she works with, and then helps them devise practical, real-world ways of resuming productivity. Her use of humour, depth of insight, and patience in the face of challenge contributes to a casual, yet professional, style of work that respects people and helps them to move forward with their rehabilitation and vocational goals.
Donna is an experienced mediator, negotiator, workshop facilitator and communication coach.
